If you have a warranty claim, contact the Alumawood dealer from whom you purchased your Amerimax shade structure as they are near you and familiar with your purchase and/or project. If you cannot determine the name of the Alumawood dealer, please call 1-800-448-4033 for assistance. The dealer’s service representative will help diagnose the problem and determine if the parts are covered under warranty.

If after five days your local Alumawood dealer has not responded to your claim, submit a warranty claim online or send a written complaint to:

303 Research Drive, Suite 400
Norcross, Georgia 30092

Once we receive your online submission or written letter, an Alumawood representative will respond to your claim within two working days.

Alumawood - Warranty Claim

Contact Info
Format (xxx) xxx-xxxx
Mailing Address
Warranty Address
Enter in the address where the product was installed.
Warranty Info
Obtain the Warranty Card from where you purchased the product. Each card has a unique Warranty Number to enter here.
If applicable, obtain the Manufacturer's Sales Order Number (MFR SO#) from where you purchased the product. Enter numbers only.

So that we may serve you better, indicate who purchased and/or ordered your product(s) and who installed them below.

Select the product(s) installed.

Submit a picture of the damage on the product you are submitting a claim for. Please keep file under 1MB.

* The total upload size cannot exceed 5MB per file.
* The following uploaded files are accepted: jpg, png, gif, pdf